Executive Assistant to Director of Marketing & Advancement position at Shanghai American School

The Executive Assistant will support the Director by managing daily operations, handling stakeholder communications, and ensuring the efficiency of the Marketing & Advancement team.

Qualifications:

• 5+ years as an Executive/Administrative Assistant
• Strong organizational and multitasking skills
• Knowledge of office management systems
• Excellent communication skills (bi-lingual English and Chinese preferred)
• Proficient in MS Office
• Experience in marketing/communications is a plus
• Discretion, time management, and a positive attitude
• Available for occasional evenings and weekends

Key Responsibilities:

1. Communication:
   • Manage inquiries, resolve issues, and escalate as necessary.
   • Provide timely and professional customer service.
2. Administrative:
   • Schedule and organize appointments, meetings, and events.
   • Prepare meeting agendas, minutes, reports, and manage filing systems.
   • Coordinate travel arrangements and manage budgets.
3. Office Operations:
   • Manage office locations and streamline processes.
   • Handle purchasing, inventory, and support logistics for events and VIP visits.
   • Assist with surveys, recruitment, and onboarding.
4. Community Engagement:
   • Foster collaboration between staff, parents, alumni, and donors.
   • Plan events and maintain relationships with companies and partners.

Expectations & Values:

• Contribution beyond listed duties
• Commitment to diversity, equity, inclusion, and child safeguarding