Find Your Dream Program

Product Manager, Merchant Account Structure – Global Payment
Job role insights
-
Date posted
August 8, 2024
-
Deadline
August 8, 2024
-
Study location
San Jose
-
Tuitions
149,040 - 311,600/year
-
Career level
Middle
-
Qualification
Bachelor Degree
-
Experience
3 - 5 Years
Description
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.
About the Team
In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all TikTok's products and services, that are growing rapidly worldwide.
What You'll Do
As a Product Manager focusing on Merchant Account Structure, you will be responsible for designing and optimizing the account structures that support our merchants. Your role will involve understanding the needs of merchants and ensuring that our account management features are robust, scalable, and user-friendly. This position requires a blend of strategic thinking, technical acumen, and excellent communication skills to effectively collaborate across multiple teams and drive product success.
Responsibilities:
- Design and Optimize Account Structures: Lead the development and continuous improvement of merchant account structures, ensuring they meet the diverse needs of our merchants.
- Stakeholder Collaboration: Work closely with engineering, design, operations, and other cross-functional teams to implement and refine account management features.
- User Research: Conduct thorough research to understand merchant needs, pain points, and behaviors related to account management.
- Data Analysis: Utilize data analytics to track the performance of account management features and identify opportunities for enhancement.
- Product Roadmap: Develop and maintain a product roadmap that aligns with the company’s strategic goals and addresses merchant account structure needs.
- Compliance and Security: Ensure that account management features comply with relevant regulatory and security standards.
Qualifications
Minimum Qualifications: - 5 years of product management experience, preferably within the e-commerce or fintech industries.
- Strong understanding of product management tools and methodologies, with the ability to work closely with engineering teams.
- Proficiency in data analysis and the ability to make data-driven decisions.
- Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively.
- Demonstrated ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.
Preferred Qualifications:
- Domain Knowledge: In-depth understanding of merchant account structures, payment systems, and e-commerce platforms.
- User-Centered Design: Experience with user research methodologies and designing user-centric products.
- Leadership: Proven ability to lead cross-functional teams and influence stakeholders at all levels.
- Problem-Solving: Strong problem-solving skills with a strategic and analytical mindset.
- Innovation: A track record of driving innovation and implementing creative solutions to complex problems.
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2.
Job Information
?For Pay Transparency?Compensation Description (annually)
The base salary range for this position in the selected city is $149040 - $311600 annually.?
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.?
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ?
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ?
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ?
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
Skills
Overview
ByteDance was founded in 2012 by a team led by Yiming Zhang and Rubo Liang, who saw opportunities in the then-nascent mobile internet market, and aspired to build platforms that could enrich people's lives. The company launched Toutiao, one of its flagship products, in August 2012. It followed that success with the launch of Douyin in September 2016. Approximately a year later, ByteDance accelerated globalization with the launch of its global short video product, TikTok. It quickly took off in markets like Southeast Asia, signaling a new opportunity for the company. ByteDance acquired Musical.ly in November 2017 and subsequently merged it with TikTok. Today, the TikTok platform, which is available outside of China, has become the leading destination for short-form mobile videos worldwide.
In support of its mission to Inspire Creativity and Enrich Life, ByteDance has made it easy and fun for people to connect with, create and consume content. People are also able to discover and transact with a suite of more than a dozen products and services such as TikTok, CapCut, TikTok Shop, Lark, Pico and Mobile Legends: Bang Bang, as well as products and services specific to the China market, including Toutiao, Douyin, Fanqie, Xigua, Feishu and Douyin E-commerce.
ByteDance has over 150,000 employees based out of nearly 120 cities globally, including Austin, Barcelona, Beijing, Berlin, Dubai, Dublin, Hong Kong, Jakarta, London, Los Angeles, New York, Paris, Seattle, Seoul, Shanghai, Shenzhen, Singapore, and Tokyo.
Corporate structure:

Categories
School size
Founded in
2012
Location
Beijing
Phone
Interested in this job?
384 days left to apply